I had been dealing with conflict and pain for years without anybody to share it with. Valerie listened with kind, non-judgmental sympathy. She listened intently and rephrased my feelings using my own language: I felt she tuned in to me and my needs instantly. Apart from providing the relief of being able to ‘offload’ my pain, Valerie equipped me with tools to change the way I spoke to myself. My inner voice now often sounds like Valerie, reminding me about self care and standing up to my inner critic. Thank you Valerie, you are a warm and generous woman.